Refund/ Exchange Policy
Exchange policy before the 30 days of the original purchase:
If you decide to make an exchange, bring your receipt to our store no later than the 30th day of the original purchase.
You may exchange the mattress for a mattress of equal or higher value upon payment of the difference between the cost of the exchanged mattress and the new mattress.
Mattress 4 Less Outlet will exchange the original mattress for another mattress of lesser value; however, we do not refund the difference between the price paid for the original mattress and the price of the new mattress.
The merchandise must be in sanitary condition, clean, free of tears, burns and stains of any kind or we will be unable to honor a request for an exchange.
The 30 Day Comfort Exchange applies to mattresses only, and excludes, adjustable bases, floor models, special orders, clearance merchandise, furniture, pillows, promotional/accessory items, foundations, box springs.
A processing and handling fee of 20% (min of $100) of the purchase price of the exchanged mattress must be paid in full prior to the exchange-taking place and are none refundable. Limit of one exchange per customers purchase.